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Email server issue 27th Feb 2015

Unfortunately today we are experiencing an issue with our email server, affecting how long it is taking for emails to arrive.

If you host your emails with us and today have noticed your emails are coming through slowly or even not at all, don’t worry you’re not on your own and we are working to resolve the issue as quickly as possible.

A brief overview of what is happening is our server – a nasty spammer/spam bot is sending large volumes of emails containing viruses (of course) at our email server. Our anti-virus system is identifying them and blocking them but due to the sheer volume of emails arriving in a short space of time the server is becoming overloaded. This leads to a large queue of emails waiting to arrive to their mailboxes.

Your emails will arrive eventually, you may have noticed the odd email has managed to get through but the bulk of emails are still sat on the server waiting to be processed.

As mentioned we are working to get this issue solved and will provide an update when we have more information.

Thank you for your patience.